Receptionist

Job Opportunity

The NBC is seeking to fill seven (7) positions on its Museum Services team. Reporting to the assistant director, exhibitions and visitor services, the receptionist is responsible for promoting the organization and providing an accessible and inclusive customer experience. 

Candidates should have a combination of relevant experience and training.

Primary Activities

• Provide a suitable and personalized welcome to visitors and inform them (in person, by phone, or by email) about activities taking place at the Museum and on the Plains of Abraham.
• Sell packages and promotional items and handle service and equipment rentals.
• Ensure exhibitions run smoothly.
• Perform certain store clerk duties (cash register operation, pricing, etc.).
• Monitor certain statistical data.

Employee Profile

• Education in tourism and/or relevant experience in the domains of tourism and/or culture.
• Experience in providing customer service.
• Excellent proficiency of written and oral expression in both official languages.
• Valid driver’s licence.
• Interpersonal skills, initiative, and a good sense of their responsibilities.
• Excellent sense of team work.
• Ability to adapt to different customer profiles.
• Adept with different computer technologies.

Employment Conditions

There are seven unionized positions with determined hours to fill for May and June. The positions range from 15 to 35 hours per week and include weekend.

• Paid training: 30 hours to start, one to two weeks before starting the job in most cases.
• Expected to work at different reception sites in the park, including outdoors.
• Option for days off during the summer.
• Option for part-time work from September 2025 to April 2026 based on your availabilities with regard to your school schedule. Work-study balance: we will adapt to your schedule. Give us your availabilities and we will offer you hours based on our needs.
• Employment at a renowned museum and historic site.
• Excellent experience in a prestigious and renowned cultural institution with a motivated, creative, and dynamic work team.
• Welcoming, respectful, and healthy work environment.
• Unique work environment on the Plains of Abraham at the heart of the Parliamentary Hill district.
• Parking provided.
• Easy access to transit.
• Costumes provided.
• Salary: $ 23.86 / hour + weekend premium of $ 2.00 / hour.
• Option for meal allowance during off-site activities.
• Paid sick leave.

About the Commission

Since 1908, the National Battlefields Commission (NBC), an agency of the federal government, has had a mandate to conserve and promote the Battlefields Park. This rallying site par excellence in Québec City includes the Plains of Abraham and Des Braves Park. 

As guardians of this historic urban park and its unique heritage, NBC employees work to make it a welcoming, inspiring, and inclusive space. Many activities (exhibits, special events, commemorative events) are offered to an incredibly diverse clientele from all walks of life.